Remote Engagement & Accounts Specialist

Kaiser Permanente; Honolulu (HI); Remote; USD 75,000 - 110,000; Full time

Job summary

Kaiser Permanente in Honolulu, HI is seeking a marketing and business development professional to support growth and retention for our book of business. The role focuses on coordinating enrollment events, educating end-users on offerings, and building strong relationships with brokers, channels, and customers.

You will work with cross-functional teams to develop product strategies, gather market data, and assist in forecasting and pricing with limited guidance.

Qualifications

• Bachelor's degree in Marketing, Business Administration, or a directly related field or minimum three years of experience in marketing, business development, managing B2B relationships, or a related field.
• Hawaii Accident and Health or Sickness Insurance License within 3 months of hire.

Responsibilities

• Pursues effective relationships by sharing resources and knowledge with coworkers and members.
• Completes work by applying up-to-date knowledge to meet deadlines and follow policies with limited guidance.
• Contributes to a positive customer experience by building relationships with brokers, channels and customers and educating on offerings.
• Facilitates enrollment and implementation by coordinating local enrollment meetings and serving as an advocate for customer needs.
• Contributes to sales goals by supporting data collection, forecasting, pricing, and cross-sell opportunities.

Skills

Ambiguity/Uncertainty Management

Attention to Detail

Business Knowledge

Communication

Critical Thinking

Cross-Group Collaboration

Decision Making

Dependability

Diversity, Equity, and Inclusion

Drives Results

Facilitation Skills

Health Care Industry

Influencing Others

Integrity

Learning Agility

Organizational Savvy

Problem Solving

Teamwork

Topic-Specific Communication

Education

Bachelor's degree in Marketing, Business Administration, or related field

Accident and Health or Sickness Insurance License (Hawaii)

Tools

CRM software

Microsoft Office Suite

Job description

Kaiser Permanente in Honolulu, HI is seeking a marketing and business development professional to support growth and retention for our book of business. The role focuses on coordinating enrollment events, educating end-users on offerings, and building strong relationships with brokers, channels, and customers.

You will work with cross-functional teams to develop product strategies, gather market data, and assist in forecasting and pricing with limited guidance.