Remote Energy Efficiency Support Specialist

CLEAResult; Mississippi; On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Volunteer time off

Recognition program

Employee assistance program

Training courses

Job summary

CLEAResult is hiring a remote Energy Efficiency Customer Support Specialist to assist utility customers in saving energy and improving home efficiency. You will handle inbound calls, schedule visits, enroll customers in programs, provide education, and offer tech support across multiple platforms.

The role emphasizes a customer-first approach, data-driven performance, and a schedule with set lunches and breaks. Requires at least 6 months in customer-facing work and strong typing skills.

Qualifications

• Inbound or outbound voice calls experience.
• Typing speed 35+ words per minute.
• Minimum 6 months in a customer-facing environment.
• Call center experience is preferred.

Skills

Inbound/outbound calls

Typing 35+ WPM

Customer-facing experience

Sales-oriented

Customer service mindset

Education

High School Diploma or GED

Job description

CLEAResult is hiring a remote Energy Efficiency Customer Support Specialist to assist utility customers in saving energy and improving home efficiency. You will handle inbound calls, schedule visits, enroll customers in programs, provide education, and offer tech support across multiple platforms.

The role emphasizes a customer-first approach, data-driven performance, and a schedule with set lunches and breaks. Requires at least 6 months in customer-facing work and strong typing skills.