Remote Endpoint Operations Engineer (Contract)

Diligente Technologies; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A technology solutions company is seeking an Endpoint Operations Engineer for a fully remote position. The ideal candidate will have over 5 years of experience with Microsoft SCCM / MECM and a strong background in Windows OS troubleshooting. Responsibilities include monitoring software deployments, troubleshooting issues, and collaborating with remote teams. The role requires excellent analytical and communication skills, along with experience in automation and packaging software. Join a dynamic team to improve endpoint stability and compliance.

Qualifications

• 5+ years of hands-on experience with Microsoft SCCM / MECM.
• Strong Windows OS troubleshooting background.
• Proven ability to investigate failed deployments.
• Experience with PowerShell for automation and diagnostics.
• Understanding of software packaging processes.
• Ability to work independently and collaborate with remote teams.

Responsibilities

• Monitor and remediate software deployments across enterprise systems.
• Identify and resolve failed application installations.
• Troubleshoot Windows OS issues and endpoint reliability issues.
• Package and deploy vendor software using frameworks.
• Perform root cause analysis on endpoint issues.
• Utilize Nexthink for endpoint behavior analysis.
• Maintain endpoint health dashboards.
• Work on escalated endpoint-related problem tickets.
• Support incident response for deployment incidents.

Skills

Microsoft SCCM / MECM

Windows OS troubleshooting

PowerShell

Analytical skills

Communication skills

Documentation skills

Tools

Nexthink

Power BI

SQL

Job description

A technology solutions company is seeking an Endpoint Operations Engineer for a fully remote position. The ideal candidate will have over 5 years of experience with Microsoft SCCM / MECM and a strong background in Windows OS troubleshooting. Responsibilities include monitoring software deployments, troubleshooting issues, and collaborating with remote teams. The role requires excellent analytical and communication skills, along with experience in automation and packaging software. Join a dynamic team to improve endpoint stability and compliance.