Remote EMS Licensing Specialist — Public Health Impact

Department-of-State-Health-Services; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Dept of State Health Services in Austin, TX is seeking an EMS Licensing Specialist (License and Permit Spec II). You will handle licensing applications, verify documentation, and provide guidance to applicants and internal staff.

The role emphasizes accuracy, adherence to policies, and effective communication. This position may include occasional travel and telework options, with a regular daytime schedule.

Qualifications

• Receives, processes, and analyzes licensing applications and documentation.
• Communicates licensing requirements and eligibility to applicants and stakeholders.
• Maintains data in agency systems and prepares required reports.

Responsibilities

• Licensing: process and review license applications and approvals/denials.
• Customer service: assist applicants with issues via phone, email, and written correspondence.
• General duties: file, archive, and prepare reports; participate in required meetings.

Skills

Office procedures

Communication

Data entry

Customer service

Education

High school diploma or GED

Tools

Versa Regulation (VR)

Microsoft Word

Excel

Outlook

Job description

Dept of State Health Services in Austin, TX is seeking an EMS Licensing Specialist (License and Permit Spec II). You will handle licensing applications, verify documentation, and provide guidance to applicants and internal staff.

The role emphasizes accuracy, adherence to policies, and effective communication. This position may include occasional travel and telework options, with a regular daytime schedule.