Remote Employment Verification Specialist

Digital Insurance LLC; Atlanta (GA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Overtime pay

Learning and development programs

Expense reimbursement

Employee discounts

Job summary

OneDigital is seeking a detail-oriented professional to handle verification of employment and administrative duties. The role supports client verification processes, interacts with multiple systems, and records payments and bulk orders.

Most work can be remote with supervision; candidates should be prepared to come to the office 1–2 days per week. After-hours and some overtime may be required to meet goals.

Qualifications

• 2+ years of experience related to Verification of Employment or Administrative Services.
• High school diploma minimally; college degree and related designations preferred.
• Proficient in MS Office (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Receive and review employment verifications timely.
• Leverage Chick-fil-A systems and software to respond to employment verification requests.
• Complete provided documentation or prepare appropriate response to requestors.
• Research credit card disputes and challenge with supporting evidence.
• Communicate with staff on non-routine requests needing escalation.
• Assist with special projects and perform other duties as requested.
• Working hours are 8:00 AM – 5:00 PM EST Monday-Friday.
• Dedicated resources will provide support virtually and join in person at the Chick-fil-A Support Center less than 25%.

Skills

Inquisitive nature

Tech savvy

Analytical skills

Excellent communicator

Organized & process-driven

Reliable transportation

Adaptable to change

Education

High school diploma

2+ years Verification of Employment experience

College degree preferred

Tools

MS Office

Job description

OneDigital is seeking a detail-oriented professional to handle verification of employment and administrative duties. The role supports client verification processes, interacts with multiple systems, and records payments and bulk orders.

Most work can be remote with supervision; candidates should be prepared to come to the office 1–2 days per week. After-hours and some overtime may be required to meet goals.