Remote Employee Benefits Support Technician

CalNonprofits Insurance Services; Capitola (CA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

CalNonprofits Insurance Services is seeking an Employee Benefits Support Team Technician to join our team in Capitola, CA or remote/hybrid options. You will support the customer service department in employee benefit plans and help with paperwork, data entry, and carrier communications while ensuring accuracy and timely processing.

The role requires 1–2 years of clerical or customer service experience; nonprofit sector or insurance background is a plus.

Qualifications

• Minimum 1–2 years of clerical or customer service experience.
• Nonprofit sector, administrative assistance, and/or insurance experience is a plus.

Responsibilities

• Assist customer service in support of employee benefit plans.
• Answer questions and resolve inquiries from customers and employees.
• Process applications and paperwork, review for accuracy, follow up on missing information.
• Maintain databases and liaison between clients and vendors.
• Prioritize workload and complete tasks accurately and efficiently.

Skills

Customer service

Clerical work

Nonprofit experience

Administrative assistance

Insurance

Education

High school diploma or equivalent

Job description

CalNonprofits Insurance Services is seeking an Employee Benefits Support Team Technician to join our team in Capitola, CA or remote/hybrid options. You will support the customer service department in employee benefit plans and help with paperwork, data entry, and carrier communications while ensuring accuracy and timely processing.

The role requires 1–2 years of clerical or customer service experience; nonprofit sector or insurance background is a plus.