Remote Employee Benefits Operations Coordinator

Paycom - ATS; Woodland, Northern (CA, KY); Híbrido; USD 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Generous PTO

Descripción de la vacante

The Liberty Company is seeking an Assistant EB Operations Coordinator to support a busy Employee Benefits practice. You will drive carrier appointments, access, and documentation while coordinating with Account Management and Sales teams to keep workflows moving smoothly.

Ideal candidates are highly organized, proactive, and discreet, with 1+ year in a benefits or insurance operations role; strong communication skills are essential for success in this fast-paced, remote-capable environment.

Formación

• 1+ year of experience in employee benefits, insurance operations, carrier relations, licensing/appointments, or similar operational role.
• Strong research skills to identify carrier requirements and drive appointment process to completion.
• Excellent organizational skills with ability to manage high volume of appointments and requests.
• Detail-oriented with discreet handling of confidential information.

Responsabilidades

• Submit, track, and drive carrier appointment and contracting requests with clear deadlines.
• Maintain a daily tracker and escalate stalls to keep status current.
• Process portal access and troubleshooting for producers and staff until resolved.
• Coordinate with Legal for review and signature of carrier agreements; track paperwork to completion.
• Monitor shared mailboxes and queues, triage tickets, and respond promptly.
• Draft operational updates and collaborate with Account Management, Sales, Legal, IT, and HR.

Conocimientos

Ownership

Persistence

Follow-Through

Resourcefulness

Organization

Attention to Detail

Written & Verbal Communication

Collaboration

Professionalism

Adaptability

Initiative

Relationship Building

Educación

Bachelor's degree or equivalent experience

Herramientas

Microsoft Office

SharePoint

Carrier portals

Agency management systems

Workflow systems

Ticketing system

Descripción del empleo

The Liberty Company is seeking an Assistant EB Operations Coordinator to support a busy Employee Benefits practice. You will drive carrier appointments, access, and documentation while coordinating with Account Management and Sales teams to keep workflows moving smoothly.

Ideal candidates are highly organized, proactive, and discreet, with 1+ year in a benefits or insurance operations role; strong communication skills are essential for success in this fast-paced, remote-capable environment.