Remote Embedded UX & Navy ERP Process Analyst

Herdt Consulting, Inc.; Alexandria (VA); Remote; USD 95.000 - 135.000; Vollzeit

Benefits dieser Stelle

Excellence

Time Off

Health Benefits

401K with Fidelity

Disability & Life Insurance

Zusammenfassung

Herdt Consulting, Inc. is seeking an Embedded User Experience (UX) Business Process Analyst to support a large-scale DoD modernization program delivering ERP modernization and optimization services across its commands.

This role focuses on Retail and Food Service processes and aligns UX with operational needs through collaboration with stakeholders and cross-functional teams. Responsibilities include capturing requirements, creating UX artifacts, and supporting readiness activities, while

Qualifikationen

• Hands-on experience supporting Navy ERP in a functional capacity.
• Experience with afloat Retail operations and afloat Food Service operations.
• Background in business analysis, UX, organizational change management (OCM), or business process improvement.

Aufgaben

• Engage with Retail and Food Service stakeholders to gather, analyze, document, and communicate user and business needs.
• Translate requirements into journey maps, process flows, change impact assessments, adoption recommendations, readiness communications, and UX artifacts.
• Apply knowledge of afloat Retail and Food Service operations to future-state processes.
• Collaborate across UX, business, technical, and delivery teams to maintain alignment.
• Facilitate workshops and coordinate stakeholder discussions and activities.
• Support program-wide coordination and track multiple deliverables and deadlines.
• Communicate impacts of changes on users, roles, and workflows.

Kenntnisse

Navy ERP experience

UX

Business analysis

OCM

Business process improvement

Stakeholder management

Facilitation

Agile delivery

Requirements gathering

Jobbeschreibung

Herdt Consulting, Inc. is seeking an Embedded User Experience (UX) Business Process Analyst to support a large-scale DoD modernization program delivering ERP modernization and optimization services across its commands.

This role focuses on Retail and Food Service processes and aligns UX with operational needs through collaboration with stakeholders and cross-functional teams. Responsibilities include capturing requirements, creating UX artifacts, and supporting readiness activities, while