Remote Email & SMS Growth Manager

HireHawk Inc.; United States; Remote; USD 70,000 - 95,000; Full time

Job summary

HireHawk Inc. is seeking an organized Email & SMS Manager to own the day-to-day retention program, including calendar, flows, campaigns, QA, and performance analysis. You will collaborate with the Head of Growth and an Email Designer to drive revenue through lifecycle marketing.

You will manage concept briefs, write strong copy, and ensure campaigns ship on time. This remote role fits a fast-paced beauty/e-commerce context and requires independent operation.

Qualifications

• 3+ years of hands-on Email & SMS experience, ideally within DTC/e-commerce.
• Strong copy and messaging instincts, even if you're not the designer.
• Experience working with Klaviyo or other lifecycle marketing platforms.
• Highly organized, detail-oriented, and able to create structure where there isn't any.
• Comfortable using Notion and Figma to create proposals, briefs, and flow maps.

Responsibilities

• Own the weekly and monthly Email & SMS calendar.
• Build and optimize lifecycle flows (Welcome, Abandoned Browse, Abandoned Cart, Checkout, Post-Purchase, Winback, etc.).
• Develop campaign concepts, messaging, segmentation, and briefs for the Email Designer.
• Manage campaigns from concept through launch and QA before going live.
• QA full email/SMS processes, review copy, links, CTAs, segmentation, personalisation, and tracking.
• Own weekly reporting, track KPIs, provide actionable insights and next steps.

Skills

Email marketing

SMS marketing

Lifecycle marketing

Klaviyo

Campaign management

QA mindset

Notion

Figma

Copywriting

Analytics

Tools

Klaviyo

Notion

Figma

Job description

HireHawk Inc. is seeking an organized Email & SMS Manager to own the day-to-day retention program, including calendar, flows, campaigns, QA, and performance analysis. You will collaborate with the Head of Growth and an Email Designer to drive revenue through lifecycle marketing.

You will manage concept briefs, write strong copy, and ensure campaigns ship on time. This remote role fits a fast-paced beauty/e-commerce context and requires independent operation.