Remote-Eligible Social Services Specialist

Delaware LLC; Delaware; Remote; USD 32.000 - 42.000; Teilzeit

Benefits dieser Stelle

Telework eligible

Casual/Seasonal

Zusammenfassung

Department of Health and Social Services (DHSS) seeks a Social Service Specialist I to greet clients at the center, assess needs, and connect them with appropriate programs. The role emphasizes interviewing clients, documenting assessments, and following the Family Support Operational Plan.

The position is casual/seasonal, non-pension eligible, with telework options under the State's Alternative Work Arrangement Policy.

Qualifikationen

• Six months experience in record keeping.
• Six months experience in applying laws, rules, regulations, standards, policies and procedures.
• Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
• Knowledge of health or human services support such as interviewing clients and assessing personal, health, social or financial needs in accordance with program requirements or coordinating with community resources to obtain client services.

Aufgaben

• Provides information and referral services to enable clients to meet individual needs.
• Informs individuals of Federal, State and local programs/services available.
• Acts on behalf of individual or group to obtain services if necessary.
• Maintains record of all requests for services and classifies them.
• Acts as substitute for other workers when needed and provides coverage for other DSSC programs as assigned.
• Performs follow up activities with clients to assure client is receiving needed services as well as meeting their responsibilities.
• Provides transportation and schedules clients eligible for assistance.

Kenntnisse

Information & referral

Client interviewing

Needs assessment

Record keeping

Regulatory knowledge

Tools

Automated information system

Jobbeschreibung

Department of Health and Social Services (DHSS) seeks a Social Service Specialist I to greet clients at the center, assess needs, and connect them with appropriate programs. The role emphasizes interviewing clients, documenting assessments, and following the Family Support Operational Plan.

The position is casual/seasonal, non-pension eligible, with telework options under the State's Alternative Work Arrangement Policy.