Remote-Eligible Partner Ecosystem Lead

Servicenow

West Palm Beach (FL)

Hybrid

USD 120,000 - 180,000

Full time

3 days ago
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Job summary

ServiceNow in the United States is seeking a Senior Partner Manager to lead the Americas partner ecosystem. You will build partner practices, align investments with opportunities, and drive growth through joint GTM plans and executive governance. Travel ~10% and close collaboration with marketing, sales, and operations are required to deliver successful customer implementations.

Join a fast-moving, AI-native culture at ServiceNow where technology and talent accelerate business reinvention.

Qualifications

  • Experience integrating AI into workflows and decision-making.
  • Coach and enable partners both remotely and in person.
  • Communicate partner program requirements and benefits.
  • Manage partner ecosystem day-to-day and collaborate with Partner Ops.
  • Conduct quarterly and bi-annual business reviews.
  • Develop partner business cases and program roadmaps.
  • Support partner revenue growth through teaming and subcontracting.

Responsibilities

  • Build and manage partner relationships across the Americas.
  • Develop partner practices through business planning and growth initiatives.
  • Plan for success with targets, capacity, and roadmap sessions.
  • Collaborate cross-functionally for governance, dashboards, and reporting.
  • Drive partnerships to deliver projects across ServiceNow sales segments.
  • Align partner investments with opportunities and growth strategies.
  • Support partner events and demand generation activities.
  • Travel approximately 10%.

Skills

AI integration
Coaching partners
Partner program communication
Ecosystem management
Cross-functional collaboration
Business reviews

Job description

ServiceNow in the United States is seeking a Senior Partner Manager to lead the Americas partner ecosystem. You will build partner practices, align investments with opportunities, and drive growth through joint GTM plans and executive governance. Travel ~10% and close collaboration with marketing, sales, and operations are required to deliver successful customer implementations.

Join a fast-moving, AI-native culture at ServiceNow where technology and talent accelerate business reinvention.

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