Remote-Eligible HVAC Dispatcher | Growth & Bonus Potential

Absolute Air Heat and Water; Pittsburgh (Allegheny County); Remote; USD 50,000 - 90,000; Full time

Benefits offered by this job

Health, vision, and dental

Life

Short and Long-term disability

401K retirement plan

Profit sharing options

Bonus structure

PTO

Flexible schedule

Growth opportunities

Uniforms

5-Star reviews

Team competitions

Recruitment and job referrals

Seasonal commitments, and more!

Job summary

Absolute Heating & Air in Pittsburgh, PA, is seeking a full-time HVAC Dispatcher to join our dispatching team. The role offers a competitive pay range of $50,000 - $90,000/year with bonuses and commissions, and the potential for remote work.

We provide generous benefits and a strong team environment focused on growth and customer satisfaction. You will coordinate schedules, handle calls, create accounts, and book jobs while maintaining high service standards.

Qualifications

• Strong dispatching experience and background.
• ServiceTitan experience is a must.
• Experience with Microsoft Excel and Teams is preferred.
• Customer service experience is a plus.

Responsibilities

• Coordinate schedules and communicate with clients to manage service requests.
• Handle inbound calls, create new accounts, and book jobs with strong customer service.
• Follow up on open jobs and estimates and collaborate with the team to meet client needs.
• Outbound to fill the schedule and schedule return visits.
• Implement a dispatch close-out process to ensure jobs meet requirements.

Skills

Strong dispatching experience

ServiceTitan experience

Microsoft Excel

Microsoft Teams

Customer service

Tools

ServiceTitan

Microsoft Office

Job description

Absolute Heating & Air in Pittsburgh, PA, is seeking a full-time HVAC Dispatcher to join our dispatching team. The role offers a competitive pay range of $50,000 - $90,000/year with bonuses and commissions, and the potential for remote work.

We provide generous benefits and a strong team environment focused on growth and customer satisfaction. You will coordinate schedules, handle calls, create accounts, and book jobs while maintaining high service standards.