Remote-Eligible Gold Relationship Manager

Banco do Brasil Americas; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with company match

Health insurance

Disability Insurance

Life Insurance

Mental health resources

Paid Time Off (PTO)

Birthday PTO

Maternity and Paternity Leave

Up to 2 weeks remote work for family/医

Job summary

Banco do Brasil Americas seeks a Gold Relationship Manager to manage a portfolio of affluent clients, drive deposits and loans, and deliver exceptional banking solutions. The role emphasizes proactive outreach, cross-selling, and strict adherence to regulatory requirements in a fast-paced environment.

You will nurture client relationships, promote solutions, and coordinate with lending teams to ensure seamless service, while meeting growth targets and maintaining high customer satisfaction.

Qualifications

• 2 years banking or CSR experience required.
• High School Diploma or GED required; Bachelor's degree preferred.
• Fluency in English required; Spanish and/or Portuguese highly preferred.
• Strong knowledge of banking products, branch operations, and regulatory compliance.

Responsibilities

• Manage a portfolio of affluent clients with deposit/loan growth targets.
• Promote portfolio growth via relationship management, outbound calling, referrals, and cross-selling.
• Open and service personal and business accounts; identify new business opportunities.
• Assist customers with deposit products, loans, credit cards, wires, and account maintenance.
• Serve as liaison between customers and lending teams through loan processes.
• Process teller transactions in line with bank policies and compliance.
• Support branch operations, audits, and regulatory compliance activities.
• Mentor and support branch team members in a collaborative environment.
• Meet or exceed sales, service, and relationship goals.

Skills

Relationship management

Client service

Communication

Cross-selling

Outbound calling

Regulatory knowledge

BSA/AML knowledge

Fluent English

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Banking systems

Microsoft Office

Job description

Banco do Brasil Americas seeks a Gold Relationship Manager to manage a portfolio of affluent clients, drive deposits and loans, and deliver exceptional banking solutions. The role emphasizes proactive outreach, cross-selling, and strict adherence to regulatory requirements in a fast-paced environment.

You will nurture client relationships, promote solutions, and coordinate with lending teams to ensure seamless service, while meeting growth targets and maintaining high customer satisfaction.