Remote-Eligible Federal Data Center Technician

Socket.dev; West Virginia; Hybrid; USD 93,000 - 214,000; Full time

Job summary

Hewlett Packard Enterprise seeks an experienced Federal Installation Support Service Technician for Manassas, VA. This role focuses on data center infrastructure across hardware and software platforms under a multi-year federal contract, with stringent SLAs and customer satisfaction at the core.

Citizenship and clearance requirements apply, including TS/SCI with Full Scope Poly. The role involves onsite daily work but with remote/teleworker designation to accommodate flexible hours and locations.

Qualifications

• Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering or related technical discipline.
• Security+ certification is required.
• US Citizenship required; TS/SCI clearance with Full Scope Poly.

Responsibilities

• Maintain data center network and internal system network gear on a large Federal Government contract.
• Assist in system installations and troubleshooting per government and company standards.
• Monitor systems and IT infrastructure with provided tools and respond based on incident severity and impact.
• Mentor/consult with team members, other organizations, customers, and vendors on complex issues.
• Resolve technical incidents independently and escalate when required.
• Deliver strategic account support with high-level technical and operational expertise.

Skills

Collaboration

Communication

Troubleshooting

Configuration management

Network engineering

Monitoring and diagnostics

Network maintenance

Education

Bachelor's degree in CS/IS/Engineering

Security+ certification

Tools

ServiceNow

CCNA

Linux

Job description

Hewlett Packard Enterprise seeks an experienced Federal Installation Support Service Technician for Manassas, VA. This role focuses on data center infrastructure across hardware and software platforms under a multi-year federal contract, with stringent SLAs and customer satisfaction at the core.

Citizenship and clearance requirements apply, including TS/SCI with Full Scope Poly. The role involves onsite daily work but with remote/teleworker designation to accommodate flexible hours and locations.