Remote-Eligible Donor Operations & Data Coordinator

St. Francis House; Boston (MA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Job summary

St. Francis House, the State’s largest provider of day services for people experiencing homelessness, located in downtown Boston, seeks a Development Operations Associate.

You will support gift processing, acknowledgments, data maintenance in Raiser's Edge, and provide admin support for special projects and events for the Development department. You will be the first line of donor contact, handle donor inquiries, send weekly reports for gifts $500+, and help with stewardship to annual fund

Qualifications

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Excellent verbal and written communication skills.
• Ability to work independently and in a team.
• Experience with nonprofit fundraising systems preferred.

Responsibilities

• Process all gifts received at 39 Boylston Street and via lockbox.
• Maintain donor records in Raiser's Edge.
• Prepare and mail donor acknowledgments for gifts (approx. 25,000/year).
• Respond to donor inquiries and monitor the Development inbox.
• Submit weekly reports of gifts $500+ to the Development Team.
• Provide admin support to the Development Department and assist with special projects.

Skills

Microsoft Office

Donor relations

Data entry

Communication

Education

High School diploma

Associate’s degree preferred

Tools

Raiser's Edge

Job description

St. Francis House, the State’s largest provider of day services for people experiencing homelessness, located in downtown Boston, seeks a Development Operations Associate.

You will support gift processing, acknowledgments, data maintenance in Raiser's Edge, and provide admin support for special projects and events for the Development department. You will be the first line of donor contact, handle donor inquiries, send weekly reports for gifts $500+, and help with stewardship to annual fund