Development Data & Operations Associate

Kids for the Future; Boston (MA); On-site; USD 37,000 - 40,000; Full time

Job summary

Heading Home in Boston, MA is seeking a Development Associate, Data and Operations to support fundraising efforts. You will manage the donor database, ensure accurate fundraising records, assist with gift processing and reporting, and help coordinate logistics for four signature fundraising events each year.

This entry-level role is ideal for someone who is highly organized, detail-oriented, enjoys working with data, and wants a career in nonprofit development and fundraising operations.

Qualifications

• BA required with a minimum of 1–3 years of experience in nonprofit organizations; development experience preferred
• Impeccable attention to detail and exceptional time management, ability to manage multiple tasks, define and set priorities, and problem-solve
• Excellent fluency in Microsoft Word, Excel, PowerPoint, Outlook, and experience working with development/CRM databases; knowledge of Raiser's Edge a plus
• Proven initiator with the ability to work independently in a fast-paced environment
• Affinity for providing excellent customer service, respectful donor engagement, and anticipating the needs of the team
• Excellent interpersonal skills and ability to interact professionally with individuals at all levels of the organization
• Genuine curiosity about people and their motivations
• Ability to maintain confidentiality of client and donor information
• Must be able to work off hours as needed with an aptitude for teamwork

Responsibilities

• Maintain the donor database by entering and updating donor records, gift information, and constituent interactions.
• Process donations, acknowledgments, pledges, matching gifts, and recurring gifts in a timely and accurate manner.
• Generate mailing lists, reports, dashboards, and donor data to support fundraising, stewardship, and leadership needs.
• Perform routine database audits to ensure data accuracy and consistency.
• Support donor stewardship by preparing acknowledgment letters, tax receipts, and other donor communications.
• Assist with prospect research and donor segmentation.
• Support the day-to-day administrative functions of the Development team.
• Assist in creating reports that track fundraising progress, campaign performance, and donor activity.
• Help manage online fundraising platforms and event registration systems.
• Coordinate with Finance to reconcile gifts and ensure accurate reporting.
• Assist with planning and execution of four annual fundraising events, including logistics, timelines, and onsite coordination.
• Serve as the a point of contact for event vendors, including caterers, rental companies, venues, audiovisual providers, printers, and other partners.
• Manage vendor contracts, invoices, schedules, and deliverables in collaboration with the Development team.
• Coordinate event materials, registrations, auction logistics, volunteer assignments, and guest communications.
• Support event setup, execution, and post-event follow-up.
• Work closely with development, marketing, finance, and external partners to support fundraising initiatives.
• Participate in team meetings and contribute ideas for improving operational processes and donor engagement.
• Provide general administrative support for special projects as assigned.

Skills

Attention to detail

Time management

Customer service

Interpersonal skills

Teamwork

Education

Bachelor's degree

Tools

MS Word

MS Excel

PowerPoint

Outlook

Raiser's Edge

Job description

Heading Home in Boston, MA is seeking a Development Associate, Data and Operations to support fundraising efforts. You will manage the donor database, ensure accurate fundraising records, assist with gift processing and reporting, and help coordinate logistics for four signature fundraising events each year.

This entry-level role is ideal for someone who is highly organized, detail-oriented, enjoys working with data, and wants a career in nonprofit development and fundraising operations.