Remote-Eligible Digital Asset Trading Operations Analyst

Intercontinental Exchange Holdings, Inc.; New York (NY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Paid time off

Job summary

Intercontinental Exchange, Inc. is seeking an Analyst, Trading Operations, Digital Assets to monitor trading activity on NYSE Group’s Digital Asset ATS and Global OTC ATS and provide real-time support.

You will escalate issues and coordinate with Technology, Compliance, and Legal to maintain uninterrupted 24/7 operations. The role requires a Bachelor’s degree, 2+ years in trading operations, FINRA Series 7, and willingness to work overnight/weekends.

Qualifications

• Bachelor's degree from an accredited institution.
• 2+ years of experience in a trading environment, including exchange operations, broker-dealer trading operations, or an ATS.
• Familiarity with digital asset markets or blockchain-based settlement infrastructure is a plus.
• Active FINRA Series 7 license required; Series 57 or Series 24 a plus.
• Strong analytical and problem-solving skills with the ability to make quick, sound decisions under pressure.
• Excellent written and verbal communication skills.
• Proficiency in MS Office Suite; SQL experience for issue investigation is a plus.
• Comfortable working overnight and weekend shifts in a 24/7 trading environment.
• Remote-eligible; employees within commutable distance will report onsite for training and periodically thereafter.

Responsibilities

• Provide real-time trading operational support for NYSE Group’s affiliated Digital Asset ATS and Global OTC ATS.
• Monitor trading activity, system performance, and order flow across both platforms.
• Execute daily checkout procedures and maintain accurate electronic logs of trading issues, disputes, and resolutions.
• Assist participant firms with inquiries related to order types, trading functionality, and settlement status.
• Support bust/cancel determinations, clearly erroneous execution (CEE) reviews, and error account escalations with compliance and legal teams.
• Primary shift: overnight and weekend coverage aligned with extended trading hours.
• Partner with Technology, Product Management, and Compliance to onboard participants and resolve technical or operational issues.
• Coordinate with compliance and outside counsel on regulatory matters, including trade reporting and ATS obligations.
• Escalate production issues to System Operations and Engineering with timely communication.
• Disseminate platform status updates and operational notices.
• Support process documentation, post-incident reviews, and continuous improvement initiatives.
• Develop deep knowledge of NYSE Group’s Digital Asset ATS platform architecture and regulatory requirements.

Skills

Analytical skills

Problem solving

Communication skills

MS Office proficiency

Education

Bachelor's degree

Tools

SQL

MS Office

Job description

Intercontinental Exchange, Inc. is seeking an Analyst, Trading Operations, Digital Assets to monitor trading activity on NYSE Group’s Digital Asset ATS and Global OTC ATS and provide real-time support.

You will escalate issues and coordinate with Technology, Compliance, and Legal to maintain uninterrupted 24/7 operations. The role requires a Bachelor’s degree, 2+ years in trading operations, FINRA Series 7, and willingness to work overnight/weekends.