Remote-Eligible Customer Experience Banker (Non-NMLS)

0101 The Huntington National Bank; Kentucky; Hybrid; USD 35,000 - 55,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will balance daily transactions, provide exceptional service, and proactively identify opportunities to grow consumer and business relationships.

The role emphasizes understanding deposit products, educating customers, and referring them to other bank areas to strengthen partnerships. A professional, compliant approach and strong communication are required.

Qualifications

• HS diploma or GED plus 1 year of customer service or military service in a related role, or a Bachelor's degree.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.
• Demonstrate sales, service, and relationship management skills.

Skills

Customer service

Sales

Banking products knowledge

Cash handling

Tech familiarity

Education

High School Diploma or GED

Bachelor's Degree (optional)

Tools

N/A

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will balance daily transactions, provide exceptional service, and proactively identify opportunities to grow consumer and business relationships.

The role emphasizes understanding deposit products, educating customers, and referring them to other bank areas to strengthen partnerships. A professional, compliant approach and strong communication are required.