Remote-Eligible Customer Experience Banker

Huntington Bank; Newark (OH); On-site; USD 38,000 - 46,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers at our Newark, OH branch. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services, while processing transactions accurately.

Responsibilities include resolving customer issues, educating customers on deposits, and referring to other bank areas to deepen relationships, all while adhering to

Qualifications

• High School Diploma or GED required and 1 year of customer service or military/admin experience, or a Bachelor’s degree.
• Preferred: 1+ year of customer service in banking or financial services, cash handling, familiarity with online/mobile banking.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships and ensure regulatory compliance.

Skills

Customer service

Sales

Communication

Problem solving

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking

Mobile apps

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers at our Newark, OH branch. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services, while processing transactions accurately.

Responsibilities include resolving customer issues, educating customers on deposits, and referring to other bank areas to deepen relationships, all while adhering to