Remote-Eligible Credit Reporting Compliance Manager

Citizens; Johnston (RI); Hybrid; USD 97,000 - 100,000; Full time

Job summary

Citizens seeks a Credit Reporting Compliance Manager to oversee FCRA compliance, Metro 2 reporting, and data integrity across consumer reporting platforms. You will partner with Operations, Legal, Risk, and Technology to ensure regulatory accuracy and timely remediation of issues.

The role emphasizes governance, customer impact assessments, and executive reporting, with collaboration across multiple business lines and vendors. Requires 5–7+ years in related fields.

Qualifications

• Minimum 5–7+ years in credit bureau reporting or compliance.
• Strong understanding of FCRA and credit reporting regulations.
• Experience with Metro 2, CRRG, ChexSystems, and EWS.
• Knowledge of servicing platforms and data integrity.

Responsibilities

• Oversee FCRA compliance and regulatory reporting programs.
• Lead governance for ChexSystems and EWS reporting.
• Manage remediation, issue tracking, and customer impact assessments.
• Develop executive reporting on compliance risks and trends.
• Collaborate with Legal, Risk, Technology and Operations.

Skills

FCRA Compliance

Credit Reporting

Regulatory Oversight

Data Analysis

Leadership

Stakeholder Management

Microsoft Office (Excel, PowerPoint)

Education

Bachelor's Degree in Business, Finance, Compliance, Risk Management, or related field

Tools

FISERV

ALS

MSP

TSYS

Debt Manager

Job description

Citizens seeks a Credit Reporting Compliance Manager to oversee FCRA compliance, Metro 2 reporting, and data integrity across consumer reporting platforms. You will partner with Operations, Legal, Risk, and Technology to ensure regulatory accuracy and timely remediation of issues.

The role emphasizes governance, customer impact assessments, and executive reporting, with collaboration across multiple business lines and vendors. Requires 5–7+ years in related fields.