Remote Eligibility Specialist II - Public Benefits

State-of-Maine; Machias (ME); Ibrido; USD 32.000 - 44.000; Tempo pieno

Descrizione del lavoro

The State of Maine is seeking an Eligibility Specialist II in Machias within the Department of Health and Human Services to determine initial and ongoing eligibility for public assistance programs, with a strong MaineCare policy focus. The role sits in the Long-Term Care Eligibility Unit and may involve quality control of decisions.

You will interview clients, collect necessary documents, enter data into an automated system, and communicate with clients and partner agencies while upholding

Competenze

• Interview clients, obtain and assess all necessary facts, data, and documentation for public assistance applications or recertifications.
• Explain program eligibility requirements, rules, regulations and rights to clients.
• Maintain confidentiality and ensure accuracy of data and eligibility determinations.

Mansioni

• Interview clients and collect information for eligibility determinations.
• Assess information and apply applicable standards and criteria.
• Explain program eligibility requirements and rights to clients and representatives.
• Enter data accurately into the automated system and ensure correct eligibility results.
• Communicate with clients, coworkers and other agencies in writing and verbally.

Conoscenze

Interviewing clients

Data gathering

Customer service

Formazione

Bachelor's degree in Social Services/related field

Descrizione del lavoro

The State of Maine is seeking an Eligibility Specialist II in Machias within the Department of Health and Human Services to determine initial and ongoing eligibility for public assistance programs, with a strong MaineCare policy focus. The role sits in the Long-Term Care Eligibility Unit and may involve quality control of decisions.

You will interview clients, collect necessary documents, enter data into an automated system, and communicate with clients and partner agencies while upholding