Remote EHR Vendor Lead & Strategy Manager

Humana Inc; Trenton (NJ); Remote; USD 115,000 - 158,000; Full time

Job summary

Humana Inc. is seeking a Provider Experience and Enablement Lead Vendor Manager to oversee strategic EHR vendor relationships, including Epic and other partners. You will align vendor capabilities with Humana priorities, monitor performance, and drive roadmap initiatives across product, implementation, and technology teams.

The role emphasizes governance, risk management, and opportunities for growth within a complex stakeholder environment, with remote work available in the United States.

Qualifications

• 5+ years of experience in vendor management, partner management, product management and/or healthcare technology.
• Experience leading vendor governance and quarterly business reviews.
• Experience developing executive reporting, performance metrics, and governance processes.
• Experience coordinating complex programs involving multiple stakeholders.
• Experience managing cross-functional initiatives and strategic partnerships.

Responsibilities

• Serve as relationship lead for assigned EHR vendors and strategic partners.
• Manage vendor roadmap alignment with enterprise priorities.
• Coordinate vendor-supported initiatives and cross-functional execution efforts.
• Monitor vendor performance, commitments, KPIs, and service levels.
• Shepherd the development of vendor reporting, dashboards, and performance reviews.
• Identify opportunities to expand vendor capabilities and strategic partnerships.
• Facilitate governance reviews, escalations, and risk management activities.
• Provide recommendations regarding vendor investments, priorities, and future opportunities.
• Partner with Product, Implementation, Technology, and Operations teams to ensure successful execution of strategic initiatives.
• Support executive relationships and long-term EHR channel growth strategies.

Skills

Vendor management

Cross-functional collaboration

Executive reporting

Strategic partnerships

Healthcare technology

Education

Bachelor's degree

Tools

Epic

athenahealth

Oracle Health

eClinicalWorks

Veradigm

Job description

Humana Inc. is seeking a Provider Experience and Enablement Lead Vendor Manager to oversee strategic EHR vendor relationships, including Epic and other partners. You will align vendor capabilities with Humana priorities, monitor performance, and drive roadmap initiatives across product, implementation, and technology teams.

The role emphasizes governance, risk management, and opportunities for growth within a complex stakeholder environment, with remote work available in the United States.