Remote EHR/EMR Training Specialist

Eliassen Group; Augusta (ME); On-site; USD 83,000 - 96,000; Full time

Job summary

Eliassen Group is seeking an EHR Trainer to develop, maintain, and deliver training content for healthcare software users. The role emphasizes user guides, in-app aids, and virtual training for varied proficiency; travel up to 50% including potential international trips.

Responsibilities include delivering sessions, providing post-training support, and ensuring materials align with HIPAA and security standards.

Qualifications

• Experience with healthcare software training or support, including EHR platforms.
• Strong communication and presentation skills for varying technical levels.
• Proficiency with documentation tools for end-user content.
• Strong SQL querying skills for data validation, troubleshooting, and production support.
• Experience supporting go-live events and post-launch stabilization.
• Ability to collaborate with IT and application teams to investigate system and data issues.
• HIPAA and healthcare regulatory awareness incorporated into training.

Responsibilities

• Develop training content and user guides for EHR software.
• Deliver virtual and occasional in-person training sessions.
• Provide post-training support and go-live assistance.
• Create and maintain training materials using single-source tools.
• Validate data with SQL during deployments and hypercare.
• Coordinate with IT and application teams to resolve issues.
• Maintain records of training sessions and feedback.

Skills

Healthcare software training

SQL querying

Communication skills

Online training delivery

Education

Bachelor's degree in healthcare administration, information technology, or related field

Job description

Eliassen Group is seeking an EHR Trainer to develop, maintain, and deliver training content for healthcare software users. The role emphasizes user guides, in-app aids, and virtual training for varied proficiency; travel up to 50% including potential international trips.

Responsibilities include delivering sessions, providing post-training support, and ensuring materials align with HIPAA and security standards.