Remote Education Programs Operations Lead

Relativity; Omaha (NE); Hybrid; USD 66,000 - 100,000; Full time

Benefits offered by this job

HR/Professional development

Job summary

Relativity in Omaha, NE is seeking a Specialist to help execute education programs, handling operations, scheduling, LMS updates, and contract administration to ensure smooth learning experiences. You will drive process automation, lead training logistics, coordinate with Finance and Legal, and manage projects with AI-driven improvements to scale operations.

Compensation includes base salary, annual bonus, and long-term incentives, with a salary range of $66,000–$100,000 and a performance-driven

Qualifications

• 1-3 years' experience.
• Strong attention to detail, excellent communication, and curiosity.
• Basic experience with Skilljar and AI tools.
• Experience with Salesforce and Skilljar preferred.

Responsibilities

• Support workspace creation, scheduling, LMS updates.
• Review and manage flagged candidate attempts.
• Scrub and answer customer inquiries related to education programs promptly.
• Execute training and certification contracts with Finance and Legal to refine.
• Run program logistics and create SOPs; facilitate upskilling sessions across systems.
• Own projects, process improvements, and AI innovations to scale and reduce manual work.
• Track action items, schedules, and support timelines for team and stakeholders.
• Communicate program updates with stakeholders.

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

AI tools

Salesforce

Job description

Relativity in Omaha, NE is seeking a Specialist to help execute education programs, handling operations, scheduling, LMS updates, and contract administration to ensure smooth learning experiences. You will drive process automation, lead training logistics, coordinate with Finance and Legal, and manage projects with AI-driven improvements to scale operations.

Compensation includes base salary, annual bonus, and long-term incentives, with a salary range of $66,000–$100,000 and a performance-driven