Remote Ecommerce Growth Analyst

VitalSource Technologies; United States; À distance; USD 79 000 - 83 000; Plein temps

Avantages offerts par ce poste

Medical, Vision, Dental

401K with match

Parental leave

Tuition reimbursement

Vacation and holidays

Résumé du poste

VitalSource is seeking an eCommerce Specialist to join the remote US team. You will analyze VitalSource's direct-to-consumer performance, connecting sales, website, marketing, and catalog data to drive revenue and retention.

You will collaborate with Product, UX, Marketing, and Analytics to turn insights into recommendations on conversion, site search, SEO, and customer retention, reporting to the Senior Director, Global eCommerce.

Qualifications

• 2-4 years of experience in eCommerce, digital marketing, or a related field.
• Experience with conversion and funnel analysis, and using those findings to implement improvements that improve sales performance.
• Working knowledge of the levers that drive eCommerce sales: conversion, AOV, traffic channels, catalogue quality, and customer retention.
• Proficiency with BI and reporting tools (e.g., Looker, Tableau, Power BI, Excel).
• Experience working across web, sales, marketing, and catalogue data sources to build a cohesive view of business performance.
• Strong cross-functional communicator who can align stakeholders and drive work forward across teams.

Responsabilités

• Coordinate performance tracking and analyze KPI measures and tracking data to identify drivers behind performance trends and opportunities to improve efficiency, effectiveness, and scale across the eCommerce system.
• Analyze large datasets across sales, web, marketing, and catalog sources to build a unified view of eCommerce performance and identify issues and opportunities.
• Package findings into clear narratives for senior leadership and cross-functional audiences, translating complexity into decisions.
• Improve site search discoverability to help customers find and purchase content.
• Monitor and report on organic search performance to guide SEO strategy and inform teams.
• Build and maintain dashboards and reporting workflows for timely, reliable visibility into the business.

Connaissances

Cross-functional collaboration

Conversion/funnel analysis

BI/reporting tools

Outils

Looker

Tableau

Power BI

Excel

Description du poste

VitalSource is seeking an eCommerce Specialist to join the remote US team. You will analyze VitalSource's direct-to-consumer performance, connecting sales, website, marketing, and catalog data to drive revenue and retention.

You will collaborate with Product, UX, Marketing, and Analytics to turn insights into recommendations on conversion, site search, SEO, and customer retention, reporting to the Senior Director, Global eCommerce.