Remote eCommerce Experience Manager, Mobile & Loyalty

Jobgether; Oregon; Hybrid; USD 83,000 - 138,000; Full time

Benefits offered by this job

Remote work within United States

Remote work flexibility

Job summary

Jobgether is seeking an eCommerce Experience Manager to lead the mobile app and loyalty experiences for a US-based role. You will shape digital strategy, drive engagement, app acquisition, retention, and revenue growth, while collaborating across product, tech, marketing, analytics, UX, merchandising, and operations.

The role emphasizes data-driven decision-making, governance, and effective storytelling to leadership. A remote, nationwide scope within the United States is included.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5-7 years of relevant experience in eCommerce, digital product management, customer experience, loyalty programs, digital marketing, or related discipline.
• Strong understanding of digital commerce, including online customer journeys, on-site optimization, conversion rate improvement, and eCommerce metrics.
• Demonstrated ability to connect customer experience improvements with measurable business outcomes, including engagement, retention, conversion, and revenue growth.
• Familiarity with mobile app growth, loyalty strategies, personalization, and retention optimization is highly desirable.
• Understanding of app store optimization across iOS and Android is a plus.

Responsibilities

• Own end-to-end mobile app and loyalty strategy and ensure roadmaps align with customer needs and business goals.
• Translate strategy into a prioritized portfolio of initiatives across acquisition, onboarding, engagement, retention, and revenue.
• Lead cross-functional collaboration with Product, Technology, Marketing, Analytics, UX, Merchandising, and Operations.
• Develop and maintain an executive-level scorecard for app performance, loyalty participation, and revenue contribution.
• Define performance indicators, benchmarks, targets, and reporting cadences with Analytics teams.
• Establish continuous performance review routines linking customer behavior to business outcomes.
• Present insights and recommendations to leadership with clear, actionable actions.
• Lead app store marketing strategies across iOS and Android, including keyword optimization and reviews management.

Skills

Data analytics

Experimentation

Digital commerce strategy

Cross-functional leadership

Strategic thinking

Remote work readiness

Education

Bachelor's degree or equivalent

Job description

Jobgether is seeking an eCommerce Experience Manager to lead the mobile app and loyalty experiences for a US-based role. You will shape digital strategy, drive engagement, app acquisition, retention, and revenue growth, while collaborating across product, tech, marketing, analytics, UX, merchandising, and operations.

The role emphasizes data-driven decision-making, governance, and effective storytelling to leadership. A remote, nationwide scope within the United States is included.