Remote EAP Clinical Counselor 24/7 Mental Health Support

4062 Aetna Resources, LLC; Arizona; Hybrid; USD 54,000 - 143,000; Full time

Job summary

CVS Health is seeking an EAP Clinical Counselor to provide on-demand, single-session consultations via phone, video, or chat, with a focus on crisis intervention and safety planning. The role supports members nationwide in a fully remote capacity in the USA and requires a professional behavioral health license.

Responsibilities include delivering assessments, ensuring confidentiality, and maintaining compliant documentation in a fast-paced environment.

Qualifications

• 1+ years of crisis intervention experience.
• Valid unrestricted independent professional behavioral health license to practice per state regulations.
• 24x7x365 call center coverage required.

Responsibilities

• Deliver on-demand single session consultations, clinical assessments, safety planning, triage, and informational services.
• Leverage technology platforms to connect members to the right solutions at the right time.
• Support members via phone, video, or chat with personalized care.
• Document information accurately and in real time.

Skills

Crisis intervention

24x7 availability

Communication skills

Education

Master's degree in behavioral health counseling

Job description

CVS Health is seeking an EAP Clinical Counselor to provide on-demand, single-session consultations via phone, video, or chat, with a focus on crisis intervention and safety planning. The role supports members nationwide in a fully remote capacity in the USA and requires a professional behavioral health license.

Responsibilities include delivering assessments, ensuring confidentiality, and maintaining compliant documentation in a fast-paced environment.