Remote E-commerce Ops & Social Media Leader

Placements24; Willows (CA); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Incentives

Professional development

Collaborative environment

Impactful role

Job summary

Placements24 is seeking a Senior Remote E-commerce Operations & Social Media Lead for a fast-paced e-commerce client. This fully remote role focuses on optimizing operations, managing inventory, and streamlining fulfillment while driving a strategic social media program.

You will lead cross-functional teams, analyze data, manage vendors, and develop campaigns to boost brand awareness and sales. A minimum 7 years in e-commerce ops or social media management is required, with strong leadership for

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Marketing, or related field.
• 7+ years in e-commerce operations and/or social media management.
• Proven experience managing complex supply chains, inventory, and fulfillment.
• Experience leading remote teams.
• Proficiency with CRO and A/B testing is a plus.

Responsibilities

• Oversee and optimize e-commerce operations including orders, inventory, fulfillment, and shipping.
• Develop strategies to improve efficiency, reduce costs, and boost customer satisfaction.
• Manage relationships with 3PLs and suppliers for timely, cost-effective delivery.
• Lead social media strategy across platforms to drive awareness, engagement, and sales.
• Create and curate social content aligning with brand voice and marketing objectives.
• Monitor performance, analyze data, and report insights for optimization.
• Manage social media ad campaigns with targeting and budgeting.
• Respond to customer inquiries on social media professionally.
• Collaborate with marketing, sales, and customer service for cohesive brand experience.
• Identify and implement new technologies to enhance operations and social media.

Skills

Leadership

Analytical thinking

Problem-solving

Communication

Education

Bachelor's degree

Tools

Social media tools

Analytics platforms

E-commerce software

Job description

Placements24 is seeking a Senior Remote E-commerce Operations & Social Media Lead for a fast-paced e-commerce client. This fully remote role focuses on optimizing operations, managing inventory, and streamlining fulfillment while driving a strategic social media program.

You will lead cross-functional teams, analyze data, manage vendors, and develop campaigns to boost brand awareness and sales. A minimum 7 years in e-commerce ops or social media management is required, with strong leadership for