Remote E-commerce Onboarding & Operations Lead

3M HEALTHCARE; Kentucky; Hybrid; USD 62,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

Dental insurance

Vision insurance

Bonus opportunities

Job summary

Dealer Tire seeks a Consumer Product Operations Specialist to lead onboarding for dealership partners, guiding transitions from legacy systems to a new e-commerce suite and coordinating across internal teams and external stakeholders.

The role requires experience with client-facing technical project management, a preference for a Bachelor’s degree, and a track record in automotive or e-commerce sectors. Remote work with travel is possible.

Qualifications

• 2+ years of experience in client-facing technical project management, digital agency operations, or e-commerce onboarding.
• Bachelor’s degree preferred; relevant professional experience considered in lieu of a degree.

Responsibilities

• Serve as the primary onboarding guide for dealership partners during the transition from legacy systems to the new e-commerce suite.
• Navigate and manage stakeholder relationships within dealerships and dealer groups to maintain alignment and momentum.
• Provide strategic consulting to dealerships and OEM partners, ensuring their operational approach aligns with long-term business goals.
• Coordinate communication between internal technical teams, field sales representatives, and external stakeholders to meet project milestones.
• Translate complex technical requirements into clear, plain-English instructions for non-technical personnel.
• Execute end-to-end technical setup for e-commerce websites, including domain management, DNS configuration, and visual quality assurance.

Skills

Project management

Client relations

E-commerce onboarding

Education

Bachelor's degree preferred

Job description

Dealer Tire seeks a Consumer Product Operations Specialist to lead onboarding for dealership partners, guiding transitions from legacy systems to a new e-commerce suite and coordinating across internal teams and external stakeholders.

The role requires experience with client-facing technical project management, a preference for a Bachelor’s degree, and a track record in automotive or e-commerce sectors. Remote work with travel is possible.