Remote E-commerce Assistant

Placements24; The Islands (MS); Hybrid; USD 12,000 - 24,000; Part time

Benefits offered by this job

Flexible remote work

Part-time pro-rata salary

Learning and growth in ecommerce

Supportive virtual team

Job summary

Placements24 is seeking a diligent Remote E-commerce Assistant to support online retail operations from Paarl. You will help with product listings, process orders, and manage customer inquiries in a flexible home-based setting.

The role emphasizes strong organization, attention to detail and the ability to handle multiple tasks in a virtual environment, with a part-time, pro-rata salary and supportive remote team.

Qualifications

• Experience in an administrative or customer service role, preferably with ecommerce focus.
• Proficiency with computers and online platforms; experience with ecommerce software is a plus.
• Excellent written communication and a customer-centric approach.
• Strong organizational skills and attention to detail for data and orders.
• Ability to work independently and manage time effectively in a remote setting.

Responsibilities

• Assist in managing and updating product listings on the company's e-commerce website.
• Process customer orders accurately and coordinate with shipping partners.
• Respond to customer inquiries via email and online chat.
• Maintain the organization and accuracy of online product information.
• Support the e-commerce team with administrative tasks.
• Monitor online sales channels for issues or updates.

Skills

Administrative experience

Customer service

Written communication

Organization

Tools

E-commerce software

Job description

About the Role

Our client is seeking a diligent and organized Remote E-commerce Assistant to support their online retail operations from Paarl . This is a fantastic opportunity for someone looking to gain experience in the digital retail space and work from the convenience of their home. You will be responsible for assisting with product listings, processing orders, managing customer inquiries, and supporting various e-commerce tasks. This role requires strong organizational skills, a keen eye for detail, and the ability to manage multiple tasks efficiently in a virtual environment.

Key Responsibilities

• Assist in managing and updating product listings on the company's e-commerce website.
• Process customer orders accurately and efficiently, coordinating with shipping partners.
• Respond to customer inquiries via email and online chat in a professional and timely manner.
• Help maintain the organization and accuracy of online product information.
• Support the e-commerce team with various administrative and operational tasks as needed.
• Monitor online sales channels for any issues or necessary updates.

Requirements

• Previous experience in an administrative or customer service role, preferably with an e-commerce focus.
• Proficiency with computers and online platforms; experience with e-commerce software is a plus.
• Excellent written communication skills and a customer-centric approach.
• Strong organizational skills and attention to detail for managing data and orders.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Competitive pro-rata annual salary for part-time hours.
• Flexible remote work arrangement.
• Opportunity to learn and grow within the e-commerce industry.
• Gain valuable experience supporting online retail operations.
• Be part of a supportive virtual team environment.