Remote Dynatrace SME — Observability & Infra Excellence

Eliassen Group; Boston (MA); Remote; USD 110,000 - 123,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Life Insurance

Job summary

Eliassen Group is seeking a Dynatrace Subject Matter Expert to lead design, implementation, and optimization of enterprise observability across hybrid environments. You will partner with infrastructure, cloud, database, SRE, and operations teams to improve reliability, performance, and visibility using Dynatrace, OneAgent, ActiveGates, and related tools.

The role requires 5+ years in IT infrastructure/observability with hands-on Dynatrace administration and a willingness to work on a W2 basis.

Qualifications

• 5+ years in IT infrastructure/observability roles.
• 3+ years of hands-on Dynatrace administration and implementation.
• Experience in enterprise-scale environments with thousands of hosts/services.
• Delivery of observability solutions in highly available production environments.
• Strong knowledge of Linux/Windows, cloud, virtualization, networks, and containers.

Responsibilities

• Serve as the primary Dynatrace SME supporting enterprise observability initiatives.
• Design, implement, configure, and optimize Dynatrace monitoring solutions.
• Administer Dynatrace tenants, OneAgent deployments, ActiveGates, integrations, and upgrades.
• Establish monitoring standards, governance, naming conventions, alerting strategies, and dashboards.
• Promote observability best practices across infrastructure, cloud, databases, and middleware.
• Monitor and analyze performance of Windows, Linux/Unix, VMware, Kubernetes/OpenShift, public cloud services, storage, network, and load balancing.
• Configure dashboards, alerts, anomaly detection, and capacity planning reports.
• Design and support database monitoring for Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, and DB2 where applicable.
• Analyze query performance, resource utilization, locking, deadlocks, and transactions.
• Develop database observability dashboards and KPI reporting with DBAs.
• Build intelligent alerting to reduce noise and improve incident response.
• Develop custom metrics, extensions, synthetic monitoring, SLIs, SLOs, and availability monitoring.
• Implement event correlation and root cause analysis workflows.
• Integrate Dynatrace with ServiceNow, Splunk, PagerDuty, Jira, Azure DevOps, and CI/CD pipelines.
• Automate with PowerShell, Python, Bash, and support Terraform-based IaC.
• Participate in production support and major incident management, lead RCA, and create runbooks.
• Mentor engineers and support teams.

Skills

Dynatrace administration

Observability

Windows administration

Linux administration

Cloud platforms (AWS/Azure/GCP)

SRE/Operations experience

Tools

Dynatrace OneAgent

Dynatrace ActiveGates

Davis AI

Synthetic Monitoring

Job description

Eliassen Group is seeking a Dynatrace Subject Matter Expert to lead design, implementation, and optimization of enterprise observability across hybrid environments. You will partner with infrastructure, cloud, database, SRE, and operations teams to improve reliability, performance, and visibility using Dynatrace, OneAgent, ActiveGates, and related tools.

The role requires 5+ years in IT infrastructure/observability with hands-on Dynatrace administration and a willingness to work on a W2 basis.