Remote Dynatrace SME - Enterprise Observability Lead

Eliassen Group; Baton Rouge (LA); Remote; USD 110,000 - 123,000; Part time

Job summary

Eliassen Group is seeking a Dynatrace Subject Matter Expert to lead design, implementation, optimization, and support of enterprise observability across hybrid environments. You will partner with infrastructure, cloud, database, SRE, and operations teams to improve reliability, performance, and visibility.

The role requires deep Dynatrace administration expertise, strong infrastructure observability practices, and database monitoring strategies across cloud and on‑premises platforms.

Qualifications

• 5+ years in IT Infrastructure, Monitoring, SRE, Operations Engineering, or Observability Engineering.
• 3+ years of hands-on Dynatrace administration and implementation.
• Experience in enterprise-scale environments with thousands of monitored hosts and services.
• Successful delivery of observability solutions in highly available production environments.
• Expertise with Dynatrace capabilities: OneAgent, ActiveGate, Davis AI, Smartscape, Synthetic Monitoring, RUM, Metrics & Events API, Log Management, Distributed Tracing, Service Flow Analysis.
• Strong knowledge of Linux and Windows administration, public cloud (AWS, Azure, GCP), virtualization, networks, and containers.
• Database performance monitoring and troubleshooting for Oracle, SQL Server, PostgreSQL, and MySQL, including execution plan analysis and query optimization.

Responsibilities

• Serve as the primary Dynatrace SME supporting enterprise observability initiatives.
• Design, implement, configure, and optimize Dynatrace monitoring solutions.
• Administer Dynatrace tenants, OneAgent deployments, ActiveGates, integrations, and upgrades.
• Establish monitoring standards, governance, naming conventions, alerting strategies, and dashboards.
• Promote observability best practices across infrastructure, cloud, databases, and middleware.
• Monitor and analyze performance of Windows, Linux/Unix, VMware, Kubernetes/OpenShift, public cloud services, storage, network, and load balancing.
• Configure dashboards, alerts, anomaly detection, and capacity planning reports.
• Design and support database monitoring for Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, and DB2 where applicable.
• Analyze query performance, resource utilization, locking, deadlocks, and transactions.
• Develop database observability dashboards and KPI reporting with DBAs.
• Build intelligent alerting to reduce noise and improve incident response.
• Develop custom metrics, extensions, synthetic monitoring, SLIs, SLOs, and availability monitoring.
• Implement event correlation and root cause analysis workflows.
• Integrate Dynatrace with ServiceNow, Splunk, PagerDuty, Jira, Azure DevOps, and CI/CD pipelines.
• Automate with PowerShell, Python, Bash, and support Terraform-based IaC.
• Participate in production support and major incident management, lead RCA, and create runbooks.
• Mentor engineers and support teams.

Skills

IT Infrastructure

Monitoring

SRE

Observability Engineering

Dynatrace administration

Linux administration

Windows administration

Cloud platforms (AWS/Azure/GCP)

Kubernetes/OpenShift

Database monitoring

Scripting (PowerShell/Python/Bash)

Incident management

Tools

Dynatrace

OneAgent

ActiveGates

Davis AI

Smartscape

RUM

Metrics & Events API

Log Management

ServiceNow

Splunk

PagerDuty

Jira

Azure DevOps

Terraform

PowerShell

Python

Bash

Job description

Eliassen Group is seeking a Dynatrace Subject Matter Expert to lead design, implementation, optimization, and support of enterprise observability across hybrid environments. You will partner with infrastructure, cloud, database, SRE, and operations teams to improve reliability, performance, and visibility.

The role requires deep Dynatrace administration expertise, strong infrastructure observability practices, and database monitoring strategies across cloud and on‑premises platforms.