Remote DVC Sales Associate — Outbound Leads

Disney Experiences; Lake Buena Vista (FL); On-site; USD 23,000 - 33,000; Full time

Job summary

Disney Vacation Club Sales and Services, Inc. is seeking a GSCC DVC Associate to connect with guests over the phone and invite them to learn about DVC from home. This full-time, onsite role may include occasional work-from-home based on performance.

You will manage high-volume outbound calls to promote DVC, schedule tours, and support inbound or virtual sales activities while following structured scripts and maintaining guest relationships.

Qualifications

• At least 1 year of guest interaction in a sales center or call center.
• Proficient with Windows-based systems and call center applications.
• Self-motivated and able to consistently make outbound calls.
• Available to work weekends, holidays, daytime, and/or late evening, with schedule flexibility.
• Professional reliability and adherence to attendance policy (shifts, breaks, punctuality).
• Potential opportunity to work from home with a suitable home environment and provided equipment.

Responsibilities

• Connect with warm leads via high-volume outbound calls and guide guests to the next step in the journey.
• Manage daily call campaigns including first-time contacts, follow-ups, and reassigned leads; personalize each interaction.
• Schedule sales tours and appointments, transfer qualified guests to sales partners, and support inbound or other virtual sales activities as needed.
• Document call outcomes and navigate multiple systems while maintaining productivity in a fast-paced, performance-driven environment.
• Follow call scripts and sales guidelines, overcome objections, and stay focused on guest connection and conversion goals.
• Stay productive in a repetitive sales environment and maximize outreach time to drive results.

Skills

Guest interactions

Outbound calling

Self-motivation

Attendance & reliability

Flexible scheduling

Tools

Call center software

Windows OS

Job description

Disney Vacation Club Sales and Services, Inc. is seeking a GSCC DVC Associate to connect with guests over the phone and invite them to learn about DVC from home. This full-time, onsite role may include occasional work-from-home based on performance.

You will manage high-volume outbound calls to promote DVC, schedule tours, and support inbound or virtual sales activities while following structured scripts and maintaining guest relationships.