Remote Dutch CX Associate - Path to Leadership

Embedded Shishya; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

100% work-from-home setup

Hands-on support

Training opportunities

Job summary

Embedded Shishya is seeking a CX Associate to deliver best-in-class service to Dutch-speaking customers. You will bridge customers and clinical teams, ensuring empathetic and efficient interactions while supporting a high-performance Magic team.

The role emphasizes weekend availability, strong organization, and a customer-obsessed mindset, with clear growth toward CX leadership opportunities within Magic.

Qualifications

• Fluent Dutch and English required.
• Ability to assist customers across channels.
• Strong organizational skills and adaptability.

Responsibilities

• Answer client inquiries by phone and email.
• Resolve order and product questions via customer interface and social channels.
• Track shipments and backend shipping inquiries.
• Conduct general research and update client records.

Skills

Dutch language

English language

Customer support

Job description

Embedded Shishya is seeking a CX Associate to deliver best-in-class service to Dutch-speaking customers. You will bridge customers and clinical teams, ensuring empathetic and efficient interactions while supporting a high-performance Magic team.

The role emphasizes weekend availability, strong organization, and a customer-obsessed mindset, with clear growth toward CX leadership opportunities within Magic.