Remote DTC / Amazon Operations Manager (Seller Central, Shopify DTC, Team Lead) - Full-Time

Verdica (Kasha Nutrition); United States; Remote; USD 8,900 - 16,000; Full time

Job summary

Verdica / Kasha Nutrition seeks a manager-level ops professional to own Seller Central Canada and Shopify DTC operations, focusing on inventory, fulfillment, and KPI tracking.

You will design SOPs and AI/automation to cut hours, produce weekly reports, and collaborate with suppliers/3PL. Remote, long-term, full-time role with growth potential.

Qualifications

• 4+ years hands-on Seller Central and/or Shopify DTC ops.
• Systems work (SOPs, trackers, process design) + owned inventory/3PL/FBA or Shopify fulfilment.
• Real AI + automation in ops (n8n / Zapier / Make and LLM tools); Sheets/Excel; working English; reliable setup.

Responsibilities

• Own Seller Central Canada and Shopify DTC ops (account health, inventory, FBA/3PL, fulfilment).
• Build forecasts, inbound, reimbursements, listing health, KPI trackers.
• Design SOPs and AI/automation that cut hours and stop repeats.
• Weekly ops report; escalate early when numbers slip.
• Work with suppliers/3PL; guide a junior as we grow.

Skills

Seller Central experience

Shopify DTC ops

Systems thinking

AI/automation in ops

English proficiency

Tools

n8n

Zapier

Make

LLM tools

Sheets/Excel

Job description

Pay: US$800-1,400/month (most start US$800-900; strong proven people US$1,300-1,400). Paid trial 2-4 weeks at US$200/week.

Full-time, long-term remote - not project, freelance, VA, or support work.

Hours: ~40 hrs/week remote, 3-4 hours overlap Eastern Time (Canada) weekdays.

About us

Verdica / Kasha Nutrition. Health supplements on Amazon Canada and Shopify DTC. Founded 2018. Team 1-10.

Location: Calgary / remote.

Work with the founder.

Who this is for

Manager-level ops: systems thinking + AI/automation that runs the work - not a VA or support hire.

• Systems thinking: SOPs, trackers, process design; own inventory, 3PL, Seller Central, Shopify DTC fulfilment, and KPIs end to end
• Hands-on AI and automation in ops: n8n / Zapier / Make (or similar) plus AI tools you use to run ops - show what you shipped

Don't apply for VA task lists, support-only work, or tools without owning process and results.

What you'll do

• Own Seller Central Canada and Shopify DTC ops (account health, inventory, FBA/3PL, fulfilment)
• Build forecasts, inbound, reimbursements, listing health, KPI trackers
• Design SOPs and AI/automation that cut hours and stop repeats
• Weekly ops report; escal early when numbers slip
• Work with suppliers/3PL; guide a junior as we grow (people-mgmt nice to have)

Requirements

• 4+ years hands-on Seller Central and/or Shopify DTC ops
• Systems work (SOPs, trackers, process design) + owned inventory/3PL/FBA or Shopify fulfilment
• Real AI + automation in ops (n8n / Zapier / Make and LLM tools); Sheets/Excel; working English; reliable setup

Nice to have: team leadership / people management; supplements on Amazon; Amazon Canada; Helium 10 / Jungle Scout

Process

Process: review -> 45-min video interview (screen share, real systems + AI) -> paid trial -> full-time.

Due to high volume, if you haven't heard from us within 2 weeks, please consider your application unsuccessful.