Remote DTC / Amazon Operations Manager

Verdica (Kasha Nutrition); Stati Uniti; Remoto; USD 8900 - 16.000; Tempo pieno

Descrizione del lavoro

Verdica / Kasha Nutrition seeks a remote Remote DTC / Amazon Operations Manager to own Seller Central Canada and Shopify DTC operations, oversee inventory and 3PL, and drive AI-powered automation. This manager will build forecasts, track KPIs, and design SOPs to cut manual hours while ensuring healthy listings and fulfillment performance.

You will lead a small, distributed team as we scale, collaborating with suppliers and logistics partners.

Competenze

• 4+ years hands-on Seller Central and/or Shopify DTC ops.
• Systems work: SOPs, trackers, process design; owned inventory/3PL/FBA or Shopify fulfilment.
• Real AI and automation in ops; familiarity with n8n, Zapier, Make, and AI tools.
• English communication and reliable setup.

Mansioni

• Own Seller Central Canada and Shopify DTC ops; manage account health, inventory, fulfillment.
• Build forecasts, inbound, reimbursements, listing health, KPI trackers.
• Design SOPs and AI automation to cut hours and reduce repeats.
• Weekly ops report; elevate early when numbers slip.
• Work with suppliers/3PL; guide a junior as we grow (people-mgmt nice to have)

Conoscenze

Seller Central

Shopify DTC ops

SOPs / process design

AI automation in ops

3PL / inventory management

KPIs tracking

Team leadership (nice to have)

Strumenti

n8n

Zapier

Make

LLM tools

Google Sheets / Excel

Descrizione del lavoro

Remote DTC / Amazon Operations Manager (Seller Central, Shopify DTC, Team Lead) - Full-Time

Pay: US$800-1,400/month (most start US$800-900; strong proven people US$1,300-1,400). Paid trial 2-4 weeks at US$200/week.

Full-time, long-term remote — not project, freelance, VA, or support work.

Hours: ~40 hrs/week remote, 3-4 hours overlap Eastern Time (Canada) weekdays.

About us

Verdica / Kasha Nutrition (kashanutrition.com). Health supplements on Amazon Canada and Shopify DTC. Founded 2018. Team 1–10. Calgary / remote. Work with the founder.

Who this is for

Manager-level ops: systems thinking + AI/automation that runs the work — not a VA or support hire.

Must have:

• Systems thinking: SOPs, trackers, process design; own inventory, 3PL, Seller Central, Shopify DTC fulfilment, and KPIs end to end
• Hands-on AI and automation in ops: n8n / Zapier / Make (or similar) plus AI tools you use to run ops — show what you shipped

Don't apply for VA task lists, support-only work, or tools without owning process and results.

What you'll do

• Own Seller Central Canada and Shopify DTC ops (account health, inventory, FBA/3PL, fulfilment)
• Build forecasts, inbound, reimbursements, listing health, KPI trackers
• Design SOPs and AI/automation that cut hours and stop repeats
• Weekly ops report; elevate early when numbers slip
• Work with suppliers/3PL; guide a junior as we grow (people-mgmt nice to have)

Requirements

• 4+ years hands-on Seller Central and/or Shopify DTC ops
• Systems work (SOPs, trackers, process design) + owned inventory/3PL/FBA or Shopify fulfilment
• Real AI + automation in ops (n8n / Zapier / Make and LLM tools); Sheets/Excel; working English; reliable setup
• Nice to have: team leadership / people management; supplements on Amazon; Amazon Canada; Helium 10 / Jungle Scout