Remote DTC & Amazon Operations Lead: AI-Driven SOPs

Verdica (Kasha Nutrition); United States; Remote; USD 8,900 - 16,000; Full time

Job summary

Verdica / Kasha Nutrition seeks a remote Remote DTC / Amazon Operations Manager to own Seller Central Canada and Shopify DTC operations, oversee inventory and 3PL, and drive AI-powered automation. This manager will build forecasts, track KPIs, and design SOPs to cut manual hours while ensuring healthy listings and fulfillment performance.

You will lead a small, distributed team as we scale, collaborating with suppliers and logistics partners.

Qualifications

• 4+ years hands-on Seller Central and/or Shopify DTC ops.
• Systems work: SOPs, trackers, process design; owned inventory/3PL/FBA or Shopify fulfilment.
• Real AI and automation in ops; familiarity with n8n, Zapier, Make, and AI tools.
• English communication and reliable setup.

Responsibilities

• Own Seller Central Canada and Shopify DTC ops; manage account health, inventory, fulfillment.
• Build forecasts, inbound, reimbursements, listing health, KPI trackers.
• Design SOPs and AI automation to cut hours and reduce repeats.
• Weekly ops report; elevate early when numbers slip.
• Work with suppliers/3PL; guide a junior as we grow (people-mgmt nice to have)

Skills

Seller Central

Shopify DTC ops

SOPs / process design

AI automation in ops

3PL / inventory management

KPIs tracking

Team leadership (nice to have)

Tools

n8n

Zapier

Make

LLM tools

Google Sheets / Excel

Job description

Verdica / Kasha Nutrition seeks a remote Remote DTC / Amazon Operations Manager to own Seller Central Canada and Shopify DTC operations, oversee inventory and 3PL, and drive AI-powered automation. This manager will build forecasts, track KPIs, and design SOPs to cut manual hours while ensuring healthy listings and fulfillment performance.

You will lead a small, distributed team as we scale, collaborating with suppliers and logistics partners.