Remote Donor Relations Manager

Placements24; Willows (CA); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Placements24 is seeking a Remote Donor Relations Manager for an international humanitarian aid client. The role focuses on strengthening donor loyalty, increasing engagement, and securing funding.

You will craft tailored communications, coordinate donor events, and collaborate with fundraising teams to align messaging and impact reporting. The ideal candidate has 5+ years in donor relations, strong storytelling, and experience with CRM systems.

Qualifications

• Minimum 5 years of experience in donor relations, fundraising, or similar non-profit roles.
• Proven track record managing donor portfolios and cultivating relationships.
• Exceptional written and verbal communication with storytelling ability.

Responsibilities

• Develop and implement a donor relations strategy to improve retention and giving.
• Manage a portfolio of individual donors and foundations and nurture long-term relationships.
• Create personalized communications and donor impact reports to motivate giving.

Skills

Donor relations

Fundraising

Storytelling

Written communication

Organizational skills

Remote work

Education

Bachelor's degree

Tools

Salesforce

Raiser’s Edge

Zoom / virtual platforms

Job description

About the Role

Our client, a highly respected international humanitarian aid organization, is seeking an exceptional Remote Donor Relations Manager to build and strengthen relationships with their valued supporters. This fully remote position is crucial for nurturing donor loyalty, increasing engagement, and securing vital funding to support life-saving initiatives globally. The ideal candidate will possess outstanding communication skills, a strategic mindset, and a proven ability to cultivate meaningful connections with individuals and foundations. You will be responsible for ensuring our donors feel appreciated, informed, and inspired by the impact of their contributions. This role offers the flexibility to work from any location while playing an integral part in achieving our client's critical mission.

Key Responsibilities

• Develop and execute a comprehensive donor relations strategy to enhance donor retention and maximize giving.
• Manage a portfolio of individual donors and foundations, cultivating strong, long-term relationships.
• Craft personalized communications, including thank-you letters, impact reports, and bespoke appeals.
• Plan and execute virtual engagement opportunities for donors, such as online events and webinars.
• Collaborate with the fundraising and marketing teams to ensure consistent messaging and branding.
• Monitor donor data and analyze trends to inform strategic decisions.
• Respond promptly and professionally to donor inquiries and requests.
• Identify opportunities for upgrades and major gift solicitations.
• Ensure accurate and timely recording of donor interactions and contributions in the CRM system.
• Stay informed about humanitarian aid sector trends and communicate the impact of our client's work effectively.

Requirements

• Minimum of 5 years of experience in donor relations, fundraising, or a similar role within the non-profit sector.
• Demonstrated success in managing donor portfolios and cultivating relationships.
• Exceptional written and verbal communication skills, with a talent for storytelling.
• Proficiency in donor CRM systems (e.g., Salesforce, Raiser's Edge) and virtual communication platforms.
• Strong organizational skills and attention to detail.
• Ability to work autonomously, prioritize tasks, and manage time effectively in a remote setting.
• A strategic thinker with a proactive approach to relationship building.
• Bachelor's degree in a relevant field; advanced degrees are a plus.
• A deep commitment to humanitarian causes and our client's mission.
• Experience in the humanitarian aid sector is highly desirable.

Benefits

This remote position offers a competitive annual salary of R , commensurate with experience. In addition to salary, you will receive comprehensive health benefits, ample paid time off, and ongoing opportunities for professional growth. Enjoy the freedom and flexibility of working remotely while making a significant difference in the lives of vulnerable populations worldwide. Join a global team dedicated to positive change.