Remote Donor Outreach Specialist

Mds-Communications; Utah; Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance eligibility after 2+2

Job summary

MDS Communications is seeking an entry-level Call Center Representative in Utah to support donor outreach for a range of nonprofit clients. You will undergo thorough training, join one of several client-focused teams, and handle multiple donor calls per hour using a predictive dialing setup.

Candidates should have at least one year of outbound telemarketing or a stable work history, reliable internet, and a quiet home workspace.

Qualifications

• 1 year or more of outbound telemarketing experience or a strong general employment record with long term stability
• Dedicated wired internet connection
• A quiet place to work at home free from interruptions
• Basic computer skills
• Commitment and enthusiasm to charitable/non-profit causes
• Willingness to learn
• Persistence

Responsibilities

• Receive in-depth training.
• Be assigned to one of four MDS Teams that calls on behalf of a set of MDS clients.
• Call for 4-8 different clients over the course of an 8 hour day using predictive dialing equipment.
• Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a client-approved script.
• Secure financial gifts from donors and prospective donors on behalf of our clients.
• Maintain minimum fundraising and productivity metrics.

Job description

MDS Communications is seeking an entry-level Call Center Representative in Utah to support donor outreach for a range of nonprofit clients. You will undergo thorough training, join one of several client-focused teams, and handle multiple donor calls per hour using a predictive dialing setup.

Candidates should have at least one year of outbound telemarketing or a stable work history, reliable internet, and a quiet home workspace.