Donor Fundraising Call Center Specialist

Mds-Communications; Mesa (AZ); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Health insurance after 2 months

Paid break time

Paid time off

WFH transition opportunity

Performance bonus program

Job summary

MDS Communications in Mesa, AZ is hiring Call Center Representatives. You will handle outbound donor interactions, follow scripted communications, and work toward fundraising goals in a supportive, faith-based environment. Training is provided and a path to advancement exists within the organization.

The role offers hourly pay in a band of $16.15–$17.65 with full-time shifts, potential benefits after eligibility, and a transition plan to work-from-home after establishing tenure.

Qualifications

• 1 year or more outbound telemarketing experience or a stable long-term work history.
• Basic computer skills.
• Commitment to charitable causes and willingness to learn.
• Persistence.

Responsibilities

• Receive in-depth training.
• Call for multiple clients using predictive dialing throughout the day.
• Communicate with donors in a positive, engaging manner using approved scripts.
• Secure financial gifts for our clients.
• Maintain fundraising and productivity metrics.

Skills

Outbound telemarketing

Basic computer skills

Communication

Persistence

Job description

MDS Communications in Mesa, AZ is hiring Call Center Representatives. You will handle outbound donor interactions, follow scripted communications, and work toward fundraising goals in a supportive, faith-based environment. Training is provided and a path to advancement exists within the organization.

The role offers hourly pay in a band of $16.15–$17.65 with full-time shifts, potential benefits after eligibility, and a transition plan to work-from-home after establishing tenure.