Remote Outbound Donor Outreach Specialist

Mds-Communications; San Antonio (TX); Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Performance bonus

Health insurance eligibility after 2+2

Paid time off

Job summary

MDS Communications is seeking a Call Center Representative in Texas to support nonprofit fundraising programs. You will participate in a training program and join a team calling multiple clients daily, using a dialing system to reach donors with a scripted, engaging approach.

Responsibilities include securing gifts and maintaining fundraising metrics while contributing to a mission-driven team that values charitable outcomes and ethical standards.

Qualifications

• 1 year outbound telemarketing experience or a strong general employment record with long term stability.
• Dedicated wired internet connection.
• A quiet place to work at home free from normal household interruptions.
• Basic computer skills.
• A commitment and enthusiasm to charitable and non-profit causes.
• A willingness to learn.

Responsibilities

• Call for 4-8 different clients over the course of an 8 hour day using predictive dialing equipment.
• Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a scripted approach.
• Secure financial gifts from donors and maintain fundraising and productivity metrics.

Skills

Outbound telemarketing

Donor communications

Customer service

Tools

Predictive dialing

Job description

MDS Communications is seeking a Call Center Representative in Texas to support nonprofit fundraising programs. You will participate in a training program and join a team calling multiple clients daily, using a dialing system to reach donors with a scripted, engaging approach.

Responsibilities include securing gifts and maintaining fundraising metrics while contributing to a mission-driven team that values charitable outcomes and ethical standards.