Remote Donation Processing Specialist — Flexible Hours

HVW Recruiting; California; Remote; USD 25,000 - 31,000; Full time

Benefits offered by this job

Work from home

Flexible schedule

Job summary

HVW Recruiting is seeking a Work-from-Home Call Center Agent to support nonprofit donors by processing donations and delivering exceptional donor experiences. You will handle inbound and outbound calls, provide compassionate service, and maintain accurate donor records from your home office.

The role emphasizes meeting performance targets, offering pathways for career growth, and operating within a supportive remote team.

Qualifications

• High school diploma or equivalent required.
• Strong communication and listening skills.
• Ability to enter data accurately and maintain donor records.

Responsibilities

• Process inbound and outbound donation calls efficiently.
• Provide compassionate donor support and answer questions.
• Enter donor information into the CRM with precision.
• Follow up with donors to ensure satisfaction and continued support.
• Exceed performance metrics and pursue opportunities for growth.

Skills

Empathy

Communication

Data entry

Problem solving

Remote work

Education

High school diploma or equivalent

Tools

CRM software

Windows OS

Job description

HVW Recruiting is seeking a Work-from-Home Call Center Agent to support nonprofit donors by processing donations and delivering exceptional donor experiences. You will handle inbound and outbound calls, provide compassionate service, and maintain accurate donor records from your home office.

The role emphasizes meeting performance targets, offering pathways for career growth, and operating within a supportive remote team.