Remote Nonprofit Donor Support Agent

HVW Recruiting; South Dakota; Remote; USD 12,000 - 18,000; Full time

Benefits offered by this job

Work from home

Advancement opportunities

Supportive team environment

Flexible schedule

Job summary

HVW Recruiting seeks a Work-from-Home Call Center Agent to process donations for non-profit organizations. You will handle inbound/outbound calls, provide top-notch donor service, and securely enter donor data from your home setup in a flexible schedule.

The role emphasizes meeting performance targets, advancement opportunities, and a supportive team environment. Basic requirements include a high school diploma, 6 months remote or 1 year on-site experience, and a quiet home workspace.

Qualifications

• High school diploma or GED required.
• 6 months remote or 1 year on-site experience.
• Quiet home setup with flexible schedule.
• Windows 11 computer with at least 16 GB RAM.
• Dual monitors are highly suggested.

Responsibilities

• Handle inbound and outbound calls to process donations for various non-profit organizations.
• Provide excellent customer service to donors, addressing questions and concerns.
• Accurately enter donor information into our database.
• Follow up with donors as needed to ensure satisfaction.
• Meet and exceed performance metrics to qualify for advancement opportunities.

Skills

Communication skills

Education

High school diploma or GED

Tools

Windows 11

16 GB RAM

Dual monitors

Noise-canceling headset

Hardwired internet

Job description

HVW Recruiting seeks a Work-from-Home Call Center Agent to process donations for non-profit organizations. You will handle inbound/outbound calls, provide top-notch donor service, and securely enter donor data from your home setup in a flexible schedule.

The role emphasizes meeting performance targets, advancement opportunities, and a supportive team environment. Basic requirements include a high school diploma, 6 months remote or 1 year on-site experience, and a quiet home workspace.