Remote Documentation Engineer for Developer Relations

Ladders; United States; Remote; USD 100,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with employer contribution

Unlimited PTO

Generous parental leave

Job summary

Ladders is seeking a Developer Relations Documentation Engineer to own the quality and usability of technical documentation for developers using our platform and tools. You will partner with product, engineering, and external collaborators to keep content accurate, practical, and easy to follow as the product evolves.

The role also emphasizes creating structured learning materials and automation for both human users and coding agents. Location: Remote - US-based candidates only.

Qualifications

• 3+ years in technical writing, developer relations, or an engineering role with extensive writing experience.
• Excellent technical communication skills with a portfolio showcasing public-facing documentation or multimedia.
• Proficiency in writing code for documentation maintenance, with familiarity in docs-as-code workflows and CI.
• Understanding of LLM-based application development, such as agents and orchestration frameworks.

Responsibilities

• Manage the accuracy of product documentation, updating content as product changes occur.
• Develop automated systems to monitor documentation quality and ensure code samples remain functional.
• Ensure documentation serves both developers and coding agents effectively through structured content and checks.
• Create comprehensive tutorials, cookbooks, and repositories to help shorten developers' learning curves.
• Facilitate external documentation efforts with partners and curriculum creators.
• Design an onboarding experience for new users that supports successful evaluations without additional assistance.

Skills

Technical writing

Developer relations

Documentation automation

Docs-as-code

Tools

Docs tooling (Sphinx/MkDocs)

CI/CD

Job description

Ladders is seeking a Developer Relations Documentation Engineer to own the quality and usability of technical documentation for developers using our platform and tools. You will partner with product, engineering, and external collaborators to keep content accurate, practical, and easy to follow as the product evolves.

The role also emphasizes creating structured learning materials and automation for both human users and coding agents. Location: Remote - US-based candidates only.