Remote Document Services Associate II

Allstate Northern Ireland Limited; Irving, Northern (TX, KY); Hybrid; USD 25,000 - 29,000; Full time

Job summary

National General Holdings Corp. is seeking a Document Services Associate II to support mail processing and document handling operations. The role involves opening, sorting, scanning, and distributing insurance-related mail while ensuring accuracy and timeliness.

Ideal candidates have a High School Diploma or GED and 0–2 years of experience. The position emphasizes detail orientation, reliability, and the ability to work with scanning equipment in a fast-paced environment.

Qualifications

• High School Diploma or GED preferred.
• 0-2 years of experience preferred.
• Detail-oriented with strong document processing skills and attention to accuracy.

Responsibilities

• Manage time-sensitive, complex or critical documents.
• Process inbound and outbound mail quickly to meet service levels.
• Participate in cross-training to enhance document servicing skills and knowledge.
• Handle high-volume metered mail, overnight packages and postage; update records.
• Assist with quality checks and resolve minor processing issues.
• Open envelopes with industrial equipment and sort documentation for scanning.
• Review and sort documents; use scanning equipment to capture mailed documentation.

Skills

Detail-Oriented

Document Processing

Mail Delivery

Mailroom

Scanning

Education

High School Diploma or GED

Job description

National General Holdings Corp. is seeking a Document Services Associate II to support mail processing and document handling operations. The role involves opening, sorting, scanning, and distributing insurance-related mail while ensuring accuracy and timeliness.

Ideal candidates have a High School Diploma or GED and 0–2 years of experience. The position emphasizes detail orientation, reliability, and the ability to work with scanning equipment in a fast-paced environment.