Remote DME Pickup & Exchange Coordinator

Home Medical Equipment Specialists, Llc; Albuquerque (NM); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life Insurance

Paid Time Off

Job summary

Home Medical Equipment Specialists, Llc in Albuquerque is seeking a remote Pick up-Exchange Coordinator to manage DME pickup and exchange work orders, ensuring accuracy and readiness for delivery teams.

You will coordinate with Customer Service, Billing, Warehouse and Delivery, track equipment status, protect HIPAA data, and propose workflow improvements to keep operations efficient. Strong communication and organization are essential.

Qualifications

• Experience in DME, healthcare operations, medical billing, customer service, or logistics (preferred).
• Familiarity with DME equipment and rental processes (preferred).
• Strong organization, prioritization, and documentation accuracy.
• Proficiency with Microsoft Office; EMR/DME software experience a plus.

Responsibilities

• Create, review, and update pickup/exchange orders; verify required documentation and details.
• Coordinate with Customer Service, Billing, Warehouse, and Delivery to resolve order issues quickly.
• Track equipment status and maintain accurate inventory/accountability records.
• Provide responsive internal support while protecting patient information (HIPAA).
• Identify process gaps and suggest practical workflow improvements.

Skills

DME operations

Healthcare logistics

Customer service

Documentation accuracy

Microsoft Office

Tools

EMR/DME software

Job description

Home Medical Equipment Specialists, Llc in Albuquerque is seeking a remote Pick up-Exchange Coordinator to manage DME pickup and exchange work orders, ensuring accuracy and readiness for delivery teams.

You will coordinate with Customer Service, Billing, Warehouse and Delivery, track equipment status, protect HIPAA data, and propose workflow improvements to keep operations efficient. Strong communication and organization are essential.