Remote Dispatch and Logistics Coordinator

Placements24; Willows (CA); A distancia; USD 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote position offering flexibl

Competitive salary package

Company-provided laptop and software

Online training and professional dev.

Medical aid and retirement fund

Generous annual leave and holidays

Employee assistance program

Career growth opportunities

Modern remote team structure

Descripción de la vacante

Placements24 is seeking a proactive Remote Dispatch and Logistics Coordinator to manage our nationwide delivery operations from a home office. You will coordinate daily dispatches, track shipments in real time, and communicate with drivers, customers, and the operations team to ensure timely deliveries.

This fully remote role requires excellent organizational skills, detail orientation, and the ability to multitask in a virtual environment.

Formación

• Experience in dispatch or logistics coordination, preferably remote.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency with dispatch software and GPS tracking.
• Ability to work independently in a remote setting.
• Reliable internet and dedicated home workspace.

Responsabilidades

• Manage and coordinate daily dispatch schedules for delivery fleet.
• Track shipments in real-time and update customers and teams.
• Communicate with drivers to provide instructions and resolve issues.
• Optimize delivery routes to improve efficiency and reduce costs.
• Handle customer inquiries promptly and professionally.
• Maintain digital records of dispatch activities and statuses.
• Collaborate with warehouse teams for loading/unloading.
• Monitor driver performance and adherence to schedules.
• Identify logistic challenges and implement solutions.
• Liaise with third-party logistics providers as needed.

Conocimientos

Dispatch experience

Logistics coordination

Remote work

Time management

Communication skills

GPS tracking software

Educación

High school diploma

Degree in Logistics (preferred)

Herramientas

Dispatch software

GPS tracking systems

CRM/communication tools

Descripción del empleo

About the Role

Our client, a rapidly growing e-commerce fulfillment company, is looking for a proactive and highly organized Remote Dispatch and Logistics Coordinator. This position is a fully remote role, allowing you to manage our logistics operations from the comfort of your own home. You will be responsible for coordinating the seamless movement of goods, managing dispatch schedules, and ensuring efficient delivery operations across various regions. The ideal candidate will possess exceptional communication skills, a keen eye for detail, and the ability to manage multiple tasks effectively in a virtual environment. You will be a critical link between our drivers, customers, and the operations team, ensuring smooth and timely deliveries nationwide. This is an excellent opportunity to advance your career in logistics without the need to commute, contributing significantly to our company's success from anywhere.

Key Responsibilities

• Manage and coordinate daily dispatch schedules for our fleet of delivery vehicles.
• Track shipments in real-time, providing timely updates to customers and internal teams.
• Communicate effectively with drivers to provide instructions, support, and address any issues they encounter on the road.
• Optimize delivery routes to maximize efficiency and minimize transit times and costs.
• Handle customer inquiries and resolve delivery-related issues promptly and professionally.
• Maintain accurate digital records of all dispatch activities, delivery statuses, and associated documentation.
• Collaborate with warehouse teams to ensure smooth loading and unloading processes.
• Monitor driver performance and adherence to schedules and company policies.
• Identify potential logistical challenges and implement proactive solutions.
• Liaise with third-party logistics providers as needed to ensure comprehensive coverage.

Requirements

• Proven experience in dispatch, logistics coordination, or a similar role, preferably in a remote capacity.
• Excellent organizational and time-management skills, with the ability to multitask effectively.
• Strong communication and interpersonal skills for effective interaction with drivers, customers, and internal teams.
• Proficiency in using dispatch software, GPS tracking systems, and communication tools.
• High school diploma or equivalent; a degree in Logistics or a related field is a plus.
• Ability to work independently and maintain productivity in a remote work setting.
• Problem-solving skills and a proactive approach to addressing logistical challenges.
• Reliable internet connection and a dedicated workspace conducive to remote work.
• Familiarity with e-commerce and last-mile delivery operations is advantageous.
• Ability to adapt to changing priorities and schedules.

Benefits

• Fully remote position offering flexibility and work-life balance.
• Competitive salary package.
• Opportunity to be part of a growing and innovative e-commerce company.
• Company-provided laptop and necessary software.
• Access to online training and professional development resources.
• Contribution to medical aid and retirement fund.
• Generous annual leave and paid public holidays.
• Employee assistance program for mental and financial well-being.
• Opportunities for career growth within a dynamic remote team structure.
• Be part of a forward-thinking company that embraces modern work practices.