Remote Disney Vacation Planner & Travel Advocate

Excitingtravelnow; Peoria (IL); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth

Community of travelers

Job summary

Enchanted Horizons Travel Agency USA in Illinois is seeking a Remote Disney Vacation Specialist to guide clients through every stage of their journey, from planning to safe return home, ensuring a seamless, stress-free experience. You will answer questions, assist with bookings, changes, and special requests, provide up-to-date travel information, and follow up to confirm plans.

This role emphasizes empathy, detail, and proficiency with booking tools, delivering memorable trips from anywhere.

Qualifications

• Excellent communication skills, both written and verbal.
• Background in customer service within travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and able to learn new systems quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Excellent communication

Customer service experience

Attention to detail

Tech-savvy

Travel enthusiasm

Tools

Booking tools

Job description

Enchanted Horizons Travel Agency USA in Illinois is seeking a Remote Disney Vacation Specialist to guide clients through every stage of their journey, from planning to safe return home, ensuring a seamless, stress-free experience. You will answer questions, assist with bookings, changes, and special requests, provide up-to-date travel information, and follow up to confirm plans.

This role emphasizes empathy, detail, and proficiency with booking tools, delivering memorable trips from anywhere.