Remote Disney Vacation Planner - Stress-Free Travel Expert

Enchanted Horizons Travel; Orlando (FL); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work flexibility

Exclusive travel perks and discounts

Professional development and support

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from initial planning through safe return home, handling travel arrangements, answering questions, and resolving issues with care.

Based remotely, you will support clients nationwide with accurate information and proactive service, helping create magical, stress-free vacations and memorable experiences for every guest.

Qualifications

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service

Attention to detail

Organization

Proactive mindset

Tech-savvy

Adaptability to booking tools

Tools

Booking tools

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from initial planning through safe return home, handling travel arrangements, answering questions, and resolving issues with care.

Based remotely, you will support clients nationwide with accurate information and proactive service, helping create magical, stress-free vacations and memorable experiences for every guest.