Remote Disney Vacation Planner - Stress-Free Travel Expert

Enchanted Horizons Travel; Alpharetta (GA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Professional growth and training

Supportive team and community

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return, delivering seamless, stress-free travel experiences. You will handle inquiries, bookings, modifications, and updates with a focus on accuracy, empathy, and timely communication, working with a supportive travel team to create memorable vacations.

Remote role offers flexible hours, access to exclusive discounts, ongoing training, and opportunities for growth within a community

Qualifications

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Customer service

Travel bookings

Communication

Attention to detail

Tech-savvy

Tools

Booking platforms

CRM software

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return, delivering seamless, stress-free travel experiences. You will handle inquiries, bookings, modifications, and updates with a focus on accuracy, empathy, and timely communication, working with a supportive travel team to create memorable vacations.

Remote role offers flexible hours, access to exclusive discounts, ongoing training, and opportunities for growth within a community